FAQ ( Delivery, Groupbuy,etc)


Why BIGBIGFRIES do not have BIGBIGFRIES on delivery menu? 

- We refuse to compromise the quality of the fries as you know, any fries that is delivered will likely turn soggy. For the best experience, we welcome you to dine in at our outlet at NEWest mall. 


Do we take in groupbuy orders? 

- Yes, we do accept groupbuy for both Mentaiko sauce bottle and food. Please whatsapp us at 829 88 556 for groupbuy pricing and booking. Thank you. 


What time are our delivery timing ? 

- For Mentaiko sauce bottles, its usually 12-8pm. 

- For food pre-order, you may indicate the timing on the note during checkout. Delivery starts from 1130am onwards.

Why are our delivery fee at $12?

- Most of our delivery are outsourced to help the drivers. Alternative you can arrange your own delivery or self collect them at our outlet at NEWest.